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For BPO providers from Kosovo, Albania and North Macedonia

10-day DACH Sales Sprint

Ten working days. One strategy, one pitch, one trained team. After that, your agents win German-speaking clients without me.

2 sprints available per month. Next start: 24 November 2026.

The problem

Your agents speak German.

But nobody sells. Customer service skills are not sales skills.

Your outreach has no system.

A few emails, a few calls, no list, no follow-up, no numbers.

DACH decision-makers don't reply.

Generic emails to info@ addresses get deleted. Decision-makers need a reason to talk to you.

The 10 days

Two weeks, one system.

Week 1 – Analysis and preparation

  1. Days 1–2

    Analysis

    Review offer, target group, messaging and team.

  2. Days 2–3

    Strategy

    Two fitting DACH industries, decision-maker role, one main channel.

  3. Days 4–5

    Pitch

    Call script, first-contact email with follow-up, five objections.

  4. Day 5

    Tracking sheet

    One template for contact, status, next action, meeting, deal.

Week 2 – Training and handover

  1. Days 6–8

    Sales training

    Three three-hour sessions with 3–6 agents, role plays in the room.

  2. Days 9–10

    Handover

    Playbook, handover meeting, The 107 ways. Follow-up after 30 days.

What you get

This is what you get.

  1. 01

    Analysis

    Days 1–2

    • Review of your offer, target group, messaging and team
    • The three main reasons why you have not won DACH clients so far – on one page
  2. 02

    Strategy

    Days 2–3

    • Two DACH industries that fit your team
    • Decision-maker role and typical outsourcing trigger
    • One main channel to start with
  3. 03

    Pitch

    Days 4–5

    • One-page call script
    • First-contact email and one follow-up
    • The five most common objections with answers
  4. 04

    Tracking sheet

    Day 5

    • One template for your team: contact, status, next action, meeting, deal
  5. 05

    Sales training for your best agents

    Days 6–8

    • Three sessions of three hours each, group of 3–6 agents
    • Call structure, objections, booking the meeting
    • Role plays in the room – no shadowing on the phone, no one-to-one sessions
  6. 06

    Handover

    Days 9–10

    • Five-page playbook: process, owner, weekly targets
    • Handover meeting with the owner
    • One follow-up call after 30 days
  7. 07

    The 107 ways

    Day 10

    • 107 ways how and where a BPO finds DACH clients: channels, platforms, tenders, networks, partners, triggers
    • Each way explained: what, where, how to start, effort
    • Handed over on day 10 once the final payment has been received
  8. 08

    Proof

    after the sprint

    • “Sprint completed” entry at Nearvanta

Not included

  • No guarantee of closed deals
  • No outreach by Nearvanta – your team does the execution
  • No one-to-one coaching
  • No passing on the 107 ways to third parties

Price

€3,100

one-time · 10 working days

plus VAT

Analysis, strategy, pitch, on-site sales training and The 107 ways. 50% on booking, 50% on day 10.

The 107 ways are handed over on day 10 once the final payment has been received.

The sprint is a qualification service and has no influence on shortlist placements.

Who leads the sprint

Milaim Maliqi, founder of Nearvanta

  • Sales Manager, Sutherland – Deutsche Telekom accounts
  • Operations Manager, Speaks (BPO in Kosovo)
  • 12 years in the German Armed Forces (Bundeswehr)
  • Founder of Nearvanta – The BPO Intelligence Company
„I know both sides: operations in Kosovo and German corporate accounts. The sprint is what I would have wanted on day one."

You see the numbers

  • Contacts reached

  • Replies

  • Meetings booked

  • Clients won

Every sprint is tracked in a sheet from day 3. You see the numbers daily. No agency reporting, no slides.

Frequently asked questions

Contact

Let's talk about your sprint.

Book a slot directly

The online calendar will be embedded here shortly. Until then, please use the form – you will receive a proposed time.

Nearvanta is a brand of AIRINOVA Sh.P.K., Prishtina, Kosovo.