Nearvanta library
Outsourcing, explained.
Playbooks, checklists and templates for companies that want to outsource – and for providers who want to win DACH clients.
Playbook · Nearvanta
From Hourly Billing to Outcome-Based Pricing
14 chapters · PDF
Featured
From Hourly Billing to Outcome-Based Pricing
A pragmatic path to measurable BPO results
Download for freePlaybook · 14 chapters · PDF · Companies & providers
All resources
9 resources
Playbook · Nearvanta
From Hourly Billing to Outcome-Based Pricing
14 chapters · PDF
From Hourly Billing to Outcome-Based Pricing
Checklist · Nearvanta
Moving customer service to a third country: the data-protection check
In progress
Moving customer service to a third country: the data-protection check
Template · Nearvanta
Your customer-service needs on one page
In progress
Your customer-service needs on one page
Checklist · Nearvanta
12 questions to ask before signing an outsourcing contract
In progress
12 questions to ask before signing an outsourcing contract
Playbook · Nearvanta
Winning DACH clients: the provider playbook
In progress
Winning DACH clients: the provider playbook
Template · Nearvanta
A KPI set for outsourced customer service
In progress
A KPI set for outsourced customer service
Report · Nearvanta
Kosovo as a service delivery location
In progress
Kosovo as a service delivery location
Template · Nearvanta
Making proposals comparable
In progress
Making proposals comparable
Guide · Nearvanta
Onboarding in 30 days
In progress
Onboarding in 30 days
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